Frequently Asked Questions
Everything you need to know about outfitting your stylish companion.
How do I choose the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most comfortable fit.
What is your return policy for apparel?
We accept returns and exchanges on all unworn, unwashed items with original tags attached within 30 days of delivery. For hygiene reasons, items must be free of pet hair.
How long does shipping take within the US?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.
Are the fabrics safe for pets with sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and hypoallergenic blends to ensure your pet stays stylish without any skin irritation.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the shape and integrity of the fabric.
Do you offer international shipping?
Currently, Healthy Pet Austin ships to all 50 states and Canada. We are working on expanding our international shipping options in the near future.